Customer Service Administrator (pest control)

Company Description

Join a dynamic and welcoming team at Smart Pest Management Sdn Bhd, where we believe in creating a positive impact in our community through effective pest control solutions. Our culture thrives on collaboration, creativity, and respect for all individuals. We are committed to offering a supportive work environment where every team member can grow and excel. Working with us means you’ll have opportunities to enhance your skills and connect with a passionate group of professionals all working towards a common goal

Job Responsibilities

As a Customer Service Administrator, you will be at the forefront of our customer interactions, helping to deliver excellent service. Your responsibilities will include

• Assisting customers with their inquiries and providing solutions in a friendly manner
• Managing data entry and documentation with precision
• Processing customer requests efficiently to ensure satisfaction
• Keeping up with relevant product knowledge to support customer needs
• Maintaining accurate records in our systems while ensuring data integrity
• Collaborating with team members to enhance customer experience

Job Requirements

To succeed in this role, we are looking for candidates who

• Have completed high school and hold a relevant certificate
• Are motivated to learn and develop new skills in customer service and administration
• Have a strong attention to detail and a commitment to accuracy
• Are friendly and approachable, with excellent communication skills
• Are able to work effectively in a fast-paced environment
• Possess a desire to contribute positively to a team-oriented atmosphere