E-Commerce Assistant

Job Description:

• Able to manage online ecommerce platforms such as Shopee, Lazada and etc.
• Assist in daily e-commerce operations accurately and effectively.
• Manage product listings, including writing product descriptions, uploading product images, updating inventory levels and etc.
• Support and execute promotion plans and campaigns
• Order Processing and Refunds: Handling orders from placement to delivery and refunds to customers.
• Assisting customers with inquiries, complaints, or feedback via chat in Shopee/Lazada/Website/etc.
• Overseeing the order process from placement to delivery, ensuring timely and accurate fulfillment.
• Manage physical inventory and housekeeping for e-commerce stocks

Benefits:

• EPF SOSCO EIS
• Congratulatory & Compassionate Contribution: Marriage, Compassionate, Birth of Child
• Personal Accident Insurance
• Medical Claim
• Yearly Bonus
• Monthly Bonus
• Up to 15 Days of Public Holidays
• Up to 12 Days Annual Leave
• Special Type of Paid Leaves: Compassionate, Matrimonial, Birthday, Examination
• Staff Purchase Discount
• Staff Welfare