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Customer Support / Customer Service Executive
Alpha Masterclass Sdn. Bhd.MYR 3,000 - 4,500
Selangor, Malaysia
Ketentuan Pekerjaan
Penuh Waktu
Deskripsi Pekerjaan
Job description:
- Event Management: Coordinate and assist in webinars, online workshops, and Zoom sharing sessions.
- Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.
- Customer Relationship: Cultivate strong relationships with customers to enhance satisfaction and retention.
- Service Quality: Maintain high standards of service quality and assist with administrative tasks as needed.
- Student Guidance: Guide students in developing the correct trading mindset.
Requirements:
- Language Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin.
- Mandarin proficiency is a plus for communicating with Mandarin-speaking clients, but not required. All candidates are welcome to apply.
- Education: Fresh graduates are encouraged to apply.
- Technical Skills: Proficient in G Suite and Microsoft Office; coding knowledge is a plus.
- Learning Mindset: Eager to learn new technologies that enhance work efficiency.
- Problem-Solving: Excellent problem-solving skills and attention to detail.
- Interpersonal Skills: Positive attitude, supportive, patient, and prioritizes every customer. Strong relationship-building abilities with prospects and team members.
- Trading Experience: Beneficial but not mandatory.
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Customer Support / Customer Service ExecutiveAlpha Masterclass Sdn. Bhd.
Selangor, Malaysia
MYR 3,000 - 4,500