Customer Service Executive

Company Description

Our aim a warm is to and inclusive support our atmosphere for all our community through team members top-notch customer service while fostering growth and development in every. We are committed to fostering a workplace where everyone feels valued and excited individual. Join us for exciting to contribute. With a focus career opportunities on collaboration and be part and support of a culture, we that celebrates empower our diversity, collaboration staff to, and reach their potential. At continuous learning CBM Pte. Together, we can make a difference while enjoying Ltd, every moment at work we strive to make every day fulfilling and fun!

Job Responsibilities ##, building strong connections both with our clients and amongst

In our team this full.

Job-time customer service role, you’ll Responsibilities

As a member be engaging with our valued customers and ensuring their needs are met with professionalism of our and a customer service team, you will play a vital role in ensuring our clients have friendly attitude a remarkable. Your day-to-day responsibilities will include:

• Ass experience, including:

siting customers with inquiries- Ass and providing accurate information sting customers with inquiries

• Listening actively to and providing solutions in a friendly and efficient manner

• Building customers to understand their needs and concerns

• Resolving any issues rapport with that arise promptly and efficiently clients to understand their needs and provide tailored

• support

• Managing Maintaining a positive and and resolving respectful communication customer complaints style at all times with a positive attitude

• Collaborating with the Collaborating with team team to improve processes and enhance members to enhance customer experience

• customer satisfaction

• Keeping records of customer interactions and feedback

Maintaining accurate records of customer interactions and Job Requirements transactions

Job Requirements

We are looking for enthusiastic ##

individuals who meet the following criteriaWe are looking for individuals who have the following qualifications and experience:

:

• Diploma, Bachelor’s- A diploma, bachelor’s degree, degree, certificate, or high school qualifications
• 1 certificate, or high-3 years of experience in a customer service role or similar environmentschool diploma
• 1 to 3 years of experience in customer service or related fields- Excellent
• A genuine passion for helping others and providing exceptional service
• communication skills and a genuine desire to help others
• Strong Strong communication skills with the ability to connect with diverse clients
• An eagerness to learn problem-solving abilities and a positive mindset
• Ability to and adapt in a fast-paced environment work well in a team and contribute to a supportive environment