Customer Service

Company Description

At WORKLE PTE. LTD., we believe in creating a vibrant and inclusive environment where everyone can thrive. We are dedicated to providing exceptional customer service and making every customer’s experience unforgettable. Our team is composed of passionate individuals who enjoy collaborating and supporting one another. By working with us, you can expect a warm community where your contributions are valued and celebrated. Join us in making a positive impact every day

Job Responsibilities

• Engage with customers to understand their needs and provide excellent support
• Resolve customer inquiries and issues promptly, ensuring positive experiences
• Maintain accurate records of customer interactions and feedback
• Collaborate with team members to drive improvements in customer service processes
• Assist in the development of customer service training and resources
• Participate in team meetings and share insights for continuous improvement

Job Requirements

• Certificate, diploma or high school education
• 1 to 3 years of experience in customer service roles
• Strong communication and interpersonal skills
• A friendly and positive attitude towards helping others
• Ability to work well in a team-oriented environment