MYR 2.4K - 2.6K
klang, Selangor, Malaysia
Layanan Pelanggan
Kurang dari 1 Tahun Pengalaman
Innio
Kembali ke Cari Kerja
Ketentuan Pekerjaan
Diploma
Penuh Waktu
Deskripsi Pekerjaan
Job Responsibilities:
- Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io, Complai etc.
- Provide accurate and comprehensive information about services and promotion.
- Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
- Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Follow up with customers to ensure their issues has been resolved.
Budaya Perusahaan
Komunikasi Terbuka
Tim Beragam
Teman di Luar Pekerjaan
Tanpa Lembur
Seragam Kantor
Menyediakan Pelatihan
Mendorong Umpan Balik
Tim yang Berkembang Pesat
Pelanggan Utama
Kolaborasi Antar Departemen
Mendukung Kesejahteraan Fisik
Berbasis Data
Manfaat Perusahaan
Makan Gratis
Diskon Karyawan
Manfaat Pensiun
Subsidi Pelatihan
Pinjaman Karyawan
Bekerja dari Rumah
Pesta Kantor
Pekerjaan Serupa
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Layanan Pelanggan
1 - 3 Tahun Pengalaman
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Layanan Pelanggan
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MEDIFUSION SOLUTION SDN BHD
F
Customer ServiceFoto-Zzoom Sdn Bhd
Gombak, Selangor, Malaysia
Diploma
MYR 2.4K - 3.2K