Guest Services Host

Company Description

Welcome to a vibrant and exciting workplace where we celebrate creativity and teamwork!  Merlin Entertainments Singapore Pte. Ltd, to create unforgettable experiences for our guests. Our culture is all about inclusivity and support, fostering an environment where every voice matters and everyone can thrive. When you join us, you’re not just taking a job; you’re becoming part of a family that works hard while having fun. We believe in rewarding our team’s contributions and ensuring everyone feels valued and appreciated

Job Responsibilities

As a Guest Services Host, you will be the friendly face that welcomes our guests and ensures they have an amazing experience. Your daily responsibilities will include

• Providing exceptional customer service and hospitality to all visitors
• Assisting guests with inquiries and ensuring their needs are met
• Maintaining a clean and welcoming environment
• Collaborating with team members to create seamless operations
• Handling feedback and making recommendations for improvement

Job Requirements

To join our team, we are looking for candidates who possess

• A diploma or a bachelor’s degree
• 1 to 3 years of experience in a guest services or hospitality role
• Strong interpersonal and communication skills
• A positive attitude and the ability to work well in a team