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MYR 1,800 - 3,000

Johor Bahru, Johor, Malaysia

Job Conditions

Diploma

Full-time

Job Description
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
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Agensi Pekerjaan Innio Sdn Bhd1 jobs
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Johor Bahru, Johor, Malaysia

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