W
Customer Service Mandarin Speaker
Wealth Mastery Academy Sdn BhdMYR 3,000 - 4,000
Seputeh, Kuala Lumpur, Malaysia
Job Conditions
Certificate
Full-time
Job Description
- Handle customer inquiries via phone, email, and live chat in Mandarin and English.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve product or service problems by clarifying customer complaints and determining the cause of the issue.
- Follow up with customers to ensure issues are resolved to their satisfaction.
- Maintain customer records by updating account information.
- Work closely with internal departments (e.g., Sales, Technical Support, Logistics) to ensure excellent customer experience.
- Translate documents and communication materials between Mandarin and English when needed.
- Meet personal/customer service team targets and call handling quotas.
- Deliver high-quality service and support in a professional manner.
Skills
communication
mandarin
Similar Jobs
Customer Care Consultant
MYR 1,800 - 2,800
Kuala Lumpur Others, Kuala Lumpur, Malaysia
Customer Service
1 - 3 Years of Experience
SRG Asia Pacific Sdn. Bhd
Operation Junior Executive
MYR 2,600 - 3,200
Kuala Lumpur, Kuala Lumpur, Malaysia
Customer Service
Less than 1 Year of Experience
propSPAC Global Sdn Bhd
Sales Assistant
MYR 1,800 - 2,400
Kuala Lumpur Others, Kuala Lumpur, Malaysia
Customer Service
1 - 3 Years of Experience
Elfi Jewellery
Senior Specialist, Customer Experience
MYR 7,000 - 9,200
Kuala Lumpur, Malaysia
Customer Service
foodpanda Malaysia Sdn Bhd
Personal Driver
MYR 2,000 - 2,600
Kuala Lumpur, Malaysia
Customer Service
1 - 3 Years of Experience
ANIS AND WONG
Area Supervisor
MYR 2,000 - 2,200
Kuala Lumpur, Malaysia
Customer Service
1 - 3 Years of Experience
CERAH ALAM SDN BHD
W
Customer Service Mandarin SpeakerWealth Mastery Academy Sdn Bhd
Seputeh, Kuala Lumpur, Malaysia
Certificate
MYR 3,000 - 4,000