Sales Manager

Key Responsibilities:

• Serve as the primary point of contact for customer accounts, ensuring customer satisfaction and loyalty.
• Build and maintain strong, lasting relationships with clients to foster trust and long-term cooperation.
• Identify, pursue, and secure new business opportunities within the existing customer base and new prospects.
• Negotiate and close contracts to maximize profitability while ensuring client needs are met.
• Act as a trusted advisor to both clients and internal stakeholders, providing guidance and support.
• Ensure the successful and timely delivery of solutions in accordance with client specifications.
• Track, analyze, and report on key account metrics, including monthly/quarterly sales targets.
• Prepare detailed reports on account status and progress for management and stakeholders.
• Collaborate closely with the retail sales team and station dealers to identify and expand business opportunities.
• Address and resolve client concerns promptly, escalating issues when necessary.
• Monitor and ensure timely payment from customers, managing overdue accounts as required.

Qualifications & Requirements:

• Diploma or Degree in a relevant field.
• Minimum of 2 years of experience in sales, with proven success as an Account Manager or in a similar role.
• Strong organizational skills and the ability to manage multiple projects simultaneously, with attention to detail.
• Excellent communication, presentation, and negotiation skills.
• Proficient in both written and spoken English and Malay.
• Skilled in Microsoft Office, particularly Excel and PowerPoint.
• Must possess a valid driving license and own a car.
• Willingness to travel frequently and relocate if necessary.