Waiter Chiness

Company Profile

At Bahao, we pride ourselves on being a rapidly growing team that’s committed to personal growth. We believe in promoting learning and encouraging feedback, resulting in a dynamic and inclusive work environment. Our focus on innovation and understanding customer needs has led to the growth of 8 outlet food chain empire and a well-known food brand in Kulai Johor.

Responsibilities

• Provide excellent customer service with a smile and ensure that every customer feels welcome and valued.
• Maintain a clean and organized workspace, including the dining area, kitchen, and restrooms.
• Prepare and serve beverages, meals, and desserts according to the company’s standards.
• Take orders accurately and efficiently, using the point-of-sale system as needed.
• Manage cash and credit transactions, handling payments and making change as required.
• Work effectively in a team environment, supporting colleagues and contributing to a positive and productive team dynamic.
• Participate in training and development programs to enhance skills and knowledge.
• Maintain a high level of attention to detail, ensuring accuracy in taking orders and preparing food and drinks.
• Adapt to changing situations and priorities, maintaining a calm and professional demeanor under pressure.
• Develop strong relationships with regular customers, remembering their preferences and providing personalized service.

Requirements

• Fresh graduate or equivalent with high school diploma or certificate.
• Possess excellent communication and interpersonal skills, with the ability to engage with customers and colleagues in a friendly and professional manner.
• Demonstrate high emotional intelligence and a positive attitude, with a strong desire to learn and grow with the company.
• Show a high level of adaptability and flexibility, with the ability to work effectively in a fast-paced environment.
• Possess strong language skills in Chinese and Malay language, with the ability to communicate effectively with customers from diverse backgrounds.
• Demonstrate a high level of initiative and independence, with the ability to work autonomously and make decisions as required.
• Be a team player, willing to support colleagues and contribute to a positive and productive team dynamic.
• Show a high level of attention to detail and a commitment to quality, with a focus on delivering exceptional service to customers.