Customer Support Specialist

Company Description

Welcome to INNIO, where we are all about creating an engaging and dynamic work environment! At MYFIRST TECH SDN BHD, we believe that our team is our greatest asset. We foster a culture of collaboration, innovation, and continuous learning, making it a fantastic place to grow your career. Here, every voice matters, and we encourage everyone to contribute their ideas to create positive changes. Join us for an exciting journey where your contributions will help shape our future and allow you to shine in the customer service industry!

Job Responsibilities

As a Customer Support Specialist, you will play a vital role in providing exceptional service to our valued customers. Your responsibilities will include engaging with customers through various channels to address inquiries, resolve issues, and provide solutions. You will also assist in maintaining a positive experience by keeping accurate records of interactions and following up as necessary. Additionally, you will collaborate with team members to share insights and improve service processes to enhance our overall support experience.

Job Requirements

To thrive in this role, we encourage applicants who possess either a certificate or diploma. We welcome candidates with zero to one year of experience, as we believe in nurturing potential and providing support for personal growth. Strong communication skills and a genuine desire to help others will be essential attributes that will help you succeed in this position