Job Conditions
Diploma
Full-time
Job Description
Job Responsibilities:
- Respond promptly and professionally to customer inquiries via phone call, email, Whatsapp, Respond-io, Complai etc.
- Provide accurate and comprehensive information about services and promotion.
- Assist customer with placing order through DobiQueen apps or website, payment, refunds and resolving any related issues related to their purchase.
- Handle customer complaints with patience and empathy, working to find satisfactory resolutions.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Follow up with customers to ensure their issues has been resolved.
Company Culture
Open Communication
Diverse Team
Friends Outside Work
No Overtime Work
Office Uniform
Provide Trainings
Encourage Feedback
Rapidly Growing Team
Customer Comes First
Cross Department Collaboration
Supports Physical Wellness
Data-Driven
Company Benefits
Free Meals
Employee Discount
Retirement Benefits
Training Subsidy
Employee Loan
Work From Home
Office Parties
Similar Jobs
Internship- Finance service desk
MYR 1,000 - 1,200
Petaling Jaya, Selangor, Malaysia
Customer Service
Fresh graduate
Roche Services & Solutions Operations APAC
E-Commerce Assistant
MYR 2,000 - 3,000
Kajang/Bangi/Serdang, Selangor, Malaysia
Customer Service
Kong Brothers Enterprise Sdn Bhd
Personal Driver
MYR 2,000 - 4,500
Selangor Others, Selangor, Malaysia
Customer Service
1 - 3 Years of Experience
Kenny Lee & Associates
Foreman Motorsikal (Urgent)
MYR 2,000 - 3,500
Selangor Others, Selangor, Malaysia
Customer Service
1 - 3 Years of Experience
GS CYCLE SDN BHD
Runner Despatch Used Car Dealer
MYR 2,000 - 3,000
Selangor Others, Selangor, Malaysia
Customer Service
1 - 3 Years of Experience
empire motor world
Pemandu Lori
MYR 2,000 - 2,500
Selangor Others, Selangor, Malaysia
Customer Service
1 - 3 Years of Experience
NAS NASEM ENTERPRISE
F
Customer ServiceFoto-Zzoom Sdn Bhd
Gombak, Selangor, Malaysia
Diploma
MYR 2,400 - 3,200