Job Conditions
High School
Full-time
● handle customer enquiries and attend to customer needs
● Runs basic tests and conducts diagnosis of customer’s phone problems
● Learning latest phone repair skill and knowledge , processes and procedures
● Fix phone software problem
● Repairs and phone units according to requirements and issues
● Reassembles cell phones after making repairs or replacing parts
● Ensure that all repairs performed meet the company’s quality standards
● Maintain cleanliness and professional appearance of the repair station and retail shop
● Maintain a positive work environment
● Support productivity by ensuring all service deadlines are met
● Provide relevant repair information to admin and other department for recording purposes
● Ability to work unsupervised while prioritizing and delivering timely, high-quality work
● Other duties as assigned by leader, supervisor and manager