Customer Service Specialist

Company Description

Welcome to Innio Employment Agency, where we’re all about providing exceptional customer service with a personal touch! At our vibrant workspace, we believe that our employees are our greatest asset, and we foster an inclusive environment that encourages collaboration and growth. Here, we value creativity, teamwork, and above all, a customer-first attitude. Join us and be part of a community that celebrates diversity and innovation while providing opportunities for personal and professional development

Job Responsibilities

As a Customer Service Specialist, you will have the delightful responsibility of:

• Assisting customers with inquiries and resolving their concerns in a friendly manner
• Providing product information and guiding customers through our services
• Maintaining a positive and professional demeanor during interactions
• Documenting customer interactions and feedback for improvements
• Collaborating with team members to enhance the customer experience
• Engaging in ongoing training to stay updated with product knowledge

Job Requirements

To thrive in this role, you should have:

• A high school diploma, certificate, or diploma in a relevant field
• 1 to 3 years of experience in customer service
• Excellent communication and interpersonal skills
• A passion for helping others and a positive attitude
• The ability to work in a fast-paced environment
• Strong problem-solving skills and attention to detail