V
Customer Service Assistant
MYR 1,800 - 2,200
Kuala Lumpur, 吉隆坡, 马来西亚
工作条件
高中, 大专
全职
职位描述
Main Duties
- Providing information such as mall information or directories to customers.
- To attend to customer (both shoppers and tenants) complaints, feedback, requests, and problems and ensure these are resolved quickly and tactfully.
- To attend to emergencies and respond accordingly, e.g. as first aider to injuries.
- To follow up with respective departments on incidents and mall defects as reported by tenants and customers.
- Assisting lost children and lost & found issues.
- Answering phone inquiries with regards to the mall.
Other Duties
- To ensure cleanliness of counters, service equipment & accurate inventory control.
- Ensure baby strollers and wheelchairs are in good working condition and maintained at a high standard of cleanliness.
- Inter-Departmental interaction – work closely with advertising & promotions, event, security, carpark, maintenance, leasing, operations, housekeeping and related departments to ensure smooth daily operations of the mall.
- Making announcements and paging over the public address system.
- To attend to any other duties as assigned from time to time.
公司文化
开放沟通
多元化团队
工作之外的朋友
无加班
办公室制服
提供培训
鼓励反馈
快速增长的团队
客户至上
跨部门协作
支持身体健康
数据驱动
公司福利
免费餐食
员工折扣
退休福利
培训补贴
员工贷款
远程办公
办公室派对
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V
Customer Service AssistantVIVA MALL & VIVATEL MANAGEMENT CORPORATION
Kuala Lumpur, 吉隆坡, 马来西亚
高中, 大专
MYR 1,800 - 2,200