Senior Ecommerce Executive

Benefits :

1. 5 Days work & regular working hour.

2. Exciting on the Job Training provided.

3. Monthly Petrol Claims Allowable.

4. Entitlement for Medical Benefits with facilities.

5. Entitlement for EPF, SOCSO and EIS contributions.

About the Role

We are looking for a Senior E-Commerce Executive to join our growing team. This role will be responsible for managing and optimizing our online sales channels, driving growth through digital strategies, and ensuring smooth day-to-day operations across platforms. The ideal candidate will be detail-oriented, data-driven, and passionate about delivering exceptional online customer experiences.

Key Responsibilities

1. Manage and oversee daily operations of eCommerce platforms (Shopee, Lazada, TikTok Shop, Shopify, Amazon, etc.).

2. Develop and execute strategies to increase traffic, conversion rates, and overall sales performance.

3. Monitor and optimize paid ads, SEO/SEM, and promotional campaigns to achieve targeted ROAS.

4. Manage product listings, pricing, stock availability, and campaign readiness across platforms.

5. Analyze sales data, market trends, and competitor activities to identify growth opportunities.

6. Collaborate with marketing, design, customer service and fulfillment teams to ensure smooth execution of campaigns and promotions.

7. Ensure excellent online customer experience by maintaining store ratings and responding to feedback.

8. Prepare performance reports, insights, and recommendations for management.

9. Support cross-border and regional eCommerce initiatives when required.

Qualifications & Skills

1. Bachelor’s degree in Business, Marketing, eCommerce, or a related field.

2. Minimum 3–5 years of hands-on experience in eCommerce or digital marketing.

3. Strong knowledge of online marketplaces (Shopee, Lazada, TikTok Shop, Amazon, etc.) and eCommerce platforms (Shopify, WooCommerce, Magento, etc.).

4. Experience in campaign management, performance marketing, and analytics.

5. Proficiency in tools such as Google Analytics, Meta Ads Manager, Shopee Ads, Lazada Sponsored Solutions, and TikTok GMV Ads.

6. Strong analytical, problem-solving, and organizational skills.

7. Excellent communication and project management abilities.

8. Ability to work independently and collaboratively in a fast-paced environment.

What We Expect :

1. A results-driven mindset with proven ability to meet or exceed sales targets.

2. Proactiveness in identifying gaps, opportunities, and implementing improvements.

3. Strong ownership of tasks with the ability to manage multiple projects simultaneously.

4. Up-to-date knowledge of eCommerce trends, consumer behavior, and digital marketing innovations.

5. A team player who can collaborate across departments while driving initiatives independently.