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Customer Service

MYR 3,000 - 3,200

Petaling Jaya, Selangor, Malaysia

Syarat Pekerjaan

Diploma

Sepenuh Masa

Penerangan Pekerjaan

Job Responsibilities

  • Handle customer inquiries and complaints via phone, email, or chat
  • Provide accurate and helpful information regarding products and services
  • Process customer orders and ensure timely delivery
  • Maintain up-to-date records of customer interactions
  • Work closely with other teams to resolve customer issues promptly
  • Contribute to the continuous improvement of customer service processes

Job Requirements

  • A diploma degree
  • 1-3 years of customer service experience
  • Strong communication and interpersonal skills
  • Proficiency in English and Malay, both written and spoken
  • Ability to multitask and manage time effectively
  • Customer-focused mindset and problem-solving skills
  • Familiarity with customer service software and tools (an advantage)
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Teknologi Maklumat
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